Privacy Notice

Contact details the email address you sign up with, plus your display name. Used to create your account, sign you in, and send the messages you've asked for. Basis: performance of our contract with you.

Your decision entries what you write about a decision, any files you attach, the readings produced from it, and any outcome you record. Used to provide the service: producing readings, keeping your history, and showing patterns across your own past decisions. Basis: performance of our contract.

Optional personal context the background you choose to add in your account settings, used only to make your readings speak to your actual situation. Basis: your consent; clear the fields to withdraw it.

Where you are. If you tell us your country (and your state, in the United States), we store that to understand where Hyndsiight is used. It is optional, you can change or clear it in Account settings, and we never look up your location from your IP address.

Account and billing state your plan, credit balance and subscription status. Used to give you the access you've paid for and to meet accounting obligations. Basis: contract and legal obligation. Card details are handled by our payment provider and never stored by us.

Technical and security data sign-in events, device and browser information, IP address, and error reports. Used to keep the service secure, prevent fraud and abuse, and fix faults. Basis: our legitimate interest in operating a secure service.

Service providers. Our hosting and database provider, and the AI provider that generates readings from the text you submit. They process your data on our instructions only.

Paddle.com, our reseller and Merchant of Record, for the sale of subscriptions and packs, subscription management, payments, tax compliance and invoicing.

Professional advisers and authorities our legal and accounting advisers, and public authorities where the law requires it.

We do not sell your data. There are no advertisements in Hyndsiight, and no ad-targeting trackers.

Decisions are personal, and some entries may touch on health, money, or relationships. Write only what you're comfortable storing. Remember that Hyndsiight is not professional advice and is not a substitute for a clinician, lawyer or financial adviser.

Service messages go to the email address you signed up with. Optional reminders can be switched off in your account settings. We will still send essential security and account notices.

We use essential cookies and local browser storage only. To keep you signed in and to remember your light or dark theme. We do not set analytics or marketing cookies, so there is nothing to opt out of. Clearing your browser storage signs you out.

Your entries and readings stay until you delete them or close your account. When you close your account we delete your entries, attachments and contact details, other than billing and tax records we are required to keep. Typically for up to seven years. Error and security logs are kept for a short period and then discarded.

Data is encrypted in transit and at rest with our hosting provider, access is restricted to your own account by database-level rules, and file attachments live in private storage that only you can read. No system is perfect, but these are the measures we consider appropriate for what we hold.

You can ask for a copy of your data, ask us to correct it, ask us to delete it, object to or ask us to restrict a particular use, or withdraw consent where we rely on it. You can delete your account and its data yourself from your account settings at any time.

To make a request, email support@hyndsiight.com. We aim to respond within one month. If you are in the UK or EEA and unhappy with our response, you may complain to your local data protection authority.