Payments and Cancellations

Every purchase is made inside the Hyndsiight iPhone app through Apple's App Store. Apple takes the payment, issues the receipt, applies any tax, and handles cancellations and refunds.

Hyndsiight never sees or stores your card details. We only receive confirmation of which plan or pack is active on your account.

For anything to do with a charge, a receipt, a renewal or a payment method, go to reportaproblem.apple.com and sign in with your Apple ID, or write to us at support@hyndsiight.com and we will point you to the right place.

If you have been charged twice, or charged after cancelling, tell us and we will help you raise it with Apple.

You can cancel a subscription at any time on your iPhone in Settings, then your name, then Subscriptions, and keep access through the end of the term you have already paid for. Nothing further is charged after that. Decision Packs are a one-time purchase, so there is nothing to cancel.

Refunds for App Store purchases are decided and processed by Apple. You can request one at reportaproblem.apple.com, under Apple's Media Services Terms and the consumer law that applies where you live. Contact us if something has gone wrong and we will help you raise it.